1. Managing Orders

How long does it take for my order to ship?

Details on shipping times

Delivery Time from a US production center

Our production partners, located throughout the United States, offer multiple shipping services from an extensive network of carrier companies. Shipping times are given per item and are always best estimates. Shipping times are available on our product catalog page in the Dreamship app. This ensures transparency and allows you to plan accordingly.

Below are the estimated delivery times for each shipping method for orders shipping in US contiguous states:

  • Economy: estimated 4-8 business days.
  • Ground: estimated 2-5 business days.
  • Express: estimated 2-4 business days.
  • Two-day: estimated 1-2 business days.

The estimated delivery time for non-contiguous orders is 5-10 business days

The estimated delivery time for international orders is 7-21 business days

Delivery Time from a UK/EU production center

Our production partners, located throughout the UK or EU, offer two shipping services from a large network of local carrier companies. Shipping times are given per item and are always best estimates. Shipping times are available in our product catalogue page in Dreamship app. This ensures transparency and allows you to plan accordingly.

Below are the estimated delivery times for each shipping method for orders shipping in UK/EU:

  • Economy: estimated 3-8 business days.
  • Express: estimated 2-4 business days.

Carrier Delays

Dreamship will communicate with merchants about any major delays from our carrier partners due to external factors (severe weather, natural disaster, etc) in the product catalog page of the Dreamship app, community, or daily support conversation.

Though we do not guarantee exact shipping times, we will make sure to assist you if you are experiencing unusual delays.