---
title: Prepaid shipping label service - How to use
description: All you need to know about Dreamship prepaid shipping label service
---
[Skip to content](https://help.dreamship.com/prepaid-shipping-label-service-how-to-use#main-content)
English
Show submenu for translations
[Contact us](https://help.dreamship.com/kb-tickets/new?hsLang=en)
[](https://help.dreamship.com/?hsLang=en)
- [Home](https://dreamship.com/)
- [Contact](https://dreamship.com/contact/)
- [Login](https://dreamship.com/login/)
- [Sign Up](https://dreamship.com/signup/)
Open main navigation
Close main navigation
- [Home](https://dreamship.com/)
- [Contact](https://dreamship.com/contact/)
- [Login](https://dreamship.com/login/)
- [Sign Up](https://dreamship.com/signup/)
- English
Show submenu for translations
- [Contact us](https://help.dreamship.com/kb-tickets/new)
Dreamship Help Center
- There are no suggestions because the search field is empty.
1. [Knowledge Base](https://help.dreamship.com/?hsLang=en)
2. [Creating Orders](https://help.dreamship.com/creating-orders?hsLang=en)
# Prepaid shipping label service - How to use
## All you need to know about Dreamship prepaid shipping label service
**š Please see our video tutorials for better illustration:**
[How to use prepaid label](https://youtu.be/QF80H6ZlArg?si=lgeEmonYe9ICbZ2L)
[How to use prepaid label with CSV](https://youtu.be/mKCKgqgyUDY?si=ENaKcVJp3JkeP2m2)
### **What are prepaid shipping labels?**
Prepaid shipping labels are postage labels for which the shipping cost has already been paid before the package is sent. This means the sender pays for the postage upfront, typically through an online platform, and then prints out the label to attach to their package.
### **How prepaid shipping labels work at Dreamship?**
General process for orders with prepaid shipping label will look like this:
**Step 1**: Merchants buy prepaid shipping labels from marketplaces with correct ship-from address and package dimension
**Step 2:** Labels to be attached in Dreamship order.
**Step 3:** Our vendors will print the attached labels, attach them on the packages and hand over the packages to the carrier
### **Is this service available for all products?**
Prepaid shipping label service is currently available for the following items:
#### Apparel
- [Unisex Standard T-shirt](https://dreamship.com/products/unisex-standard-t-shirt) ([apply with 48H fulfillment service only](https://help.dreamship.com/48h-fulfillment-service-how-to-use?hsLang=en))
- [Unisex Standard Hoodie](https://dreamship.com/products/unisex-standard-hoodie)([apply with 48H fulfillment service only](https://help.dreamship.com/48h-fulfillment-service-how-to-use?hsLang=en))
- [Unisex Standard Crew Neck Sweatshirt](https://dreamship.com/products/unisex-standard-crew-neck-sweatshirt) ([apply with 48H fulfillment service only](https://help.dreamship.com/48h-fulfillment-service-how-to-use?hsLang=en))
- [Unisex Comfort ColorsĀ® 1717 Heavyweight T-Shirt](https://dreamship.com/products/unisex-comfort-colors-1717-heavyweight-t-shirt) ([apply with 48H fulfillment service only](https://help.dreamship.com/48h-fulfillment-service-how-to-use?hsLang=en))
- [Unisex Premium T-shirt (apply with 48H fulfillment service only)](https://dreamship.com/products/unisex-premium-t-shirt)
- [Unisex DTFx Standard T-shirt](https://dreamship.com/products/unisex-dtfx-standard-t-shirt)
- [Standard Unisex Embroidered T-Shirt (Centered)](https://dreamship.com/products/embroidered-standard-t-shirt-centered)
- [Standard Unisex Embroidered T-Shirt (Left Chest)](https://dreamship.com/products/embroidered-standard-t-shirt-left-chest)
- [Unisex Comfort ColorsĀ® 1717 Embroidered Heavyweight T-Shirt](https://dreamship.com/products/unisex-comfor-colors-1717-embroidered-heavyweight-t-shirt)
#### **Drinkware**
- [Black Mug](https://dreamship.com/products/black-mug-new)
- [White Mug](https://dreamship.com/products/white-mug)
- [White Edge-to-Edge Mug](https://dreamship.com/products/white-edge-to-edge-mug-new)
- [Color Changing Mug](https://dreamship.com/products/color-changing-mug)
- [Camping mug](https://dreamship.com/products/camping-mug)
- [Accent Mug](https://dreamship.com/products/accent-mug)
- [Accent edge-to-edge mug](https://dreamship.com/products/accent-edge-to-edge-mug)
- [Insulated Mug](https://dreamship.com/products/insulated-mug)
- [Wine Tumbler](https://dreamship.com/products/wine-tumbler)
- [Edge-to-Edge Wine Tumbler](https://dreamship.com/products/edge-to-edge-wine-tumbler)
- [Skinny Tumbler (20oz)](https://dreamship.com/products/skinny-tumbler)
- [Large Tumbler (30oz)](https://dreamship.com/products/large-tumbler)
- [20oz Fat Tumbler](https://dreamship.com/products/20oz-fat-tumbler)
- [30oz Fat Tumbler](https://dreamship.com/products/30oz-fat-tumbler)
- [4-in-1 Can Cooler Tumbler](https://dreamship.com/products/4-in-1-can-cooler-tumbler)
- [Whiskey Glass](https://dreamship.com/products/whiskey-glass)
- [Engraved Pint Glass](https://dreamship.com/products/engraved-pint-glass)
- [Engraved Glass Can](https://dreamship.com/products/engraved-glass-can)
- [Engraved Glass Can with Bamboo Lid & Straw](https://dreamship.com/products/engraved-glass-can-with-bamboo-lid-straw)
- [Engraved Whiskey Glass](https://dreamship.com/products/engraved-whiskey-glass)
- [Bottom Engraved Whiskey Glass](https://dreamship.com/products/bottom-engraved-whiskey-glass)
- [16oz Glass Can](https://dreamship.com/products/glass-can)
- [16oz Glass Can with Bamboo Lid & Straw](https://dreamship.com/products/16oz-glass-can-with-bamboo-lid-straw)
- [Wine glass](https://dreamship.com/products/wine-glass)
- [16oz Pint Beer Glass](https://dreamship.com/products/pint-glass)
- [Insulated Water Bottle](https://dreamship.com/products/insulated-water-bottle)
#### Ornaments
- [Clear Acrylic Circle Ornament](https://dreamship.com/products/clear-acrylic-circle-ornament)
- [Custom Acrylic Car Ornament](https://dreamship.com/products/custom-acrylic-car-ornament)
- [Crystal Glass Prism Circle Ornament](https://dreamship.com/products/circle-glass-prism-ornament)
- [Glass Heart Ornament](https://dreamship.com/products/glass-heart-ornament)
- [Medallion Aluminum Ornament](https://dreamship.com/products/medallion-aluminum-ornament)
- [Ceramic Ornament](https://dreamship.com/products/circle-ceramic-ornament) - All shapes
- [Ceramic Ornament Double Sided](https://dreamship.com/products/circle-ceramic-ornament-2-sided) - All shapes
- [Custom Acrylic Ornament](https://dreamship.com/products/custom-acrylic-ornament)
#### Home & Living
- [Fleece Blanket](https://dreamship.com/products/fleece-blanket)
- [Sherpa Blanket](https://dreamship.com/products/sherpa-blanket)
- [Pet Blanket](https://dreamship.com/products/pet-blanket)
- [Beach Towel](https://dreamship.com/products/beach-towel)
- [Stone Coasters (4-Design Pack)](https://dreamship.com/products/stone-coasters-4-design-pack)
- [Metal Sign](https://dreamship.com/products/metal-sign)
- [All-Over Print Apron](https://dreamship.com/products/all-over-print-apron)
- [Yard Sign (2-Sided Imprint)](https://dreamship.com/products/yard-sign-two-sided)
- [Desk Mat](https://dreamship.com/products/desk-mat)
- [Doormat](https://dreamship.com/products/doormat)
- [Custom Acrylic Plaque](https://dreamship.com/products/custom-acrylic-plaque)
- [Custom Acrylic Keychain](https://dreamship.com/products/custom-acrylic-keychain)
- [Garden Flag](https://dreamship.com/products/garden-flag)
#### Accessories
- [Kiss Cut Sticker](https://dreamship.com/products/kiss-cut-sticker)
- [Die Cut Sticker](https://dreamship.com/products/die-cut-sticker)
- [Graduation Stole](https://dreamship.com/products/graduation-stole)
- [Folded Greeting Card 5x7 / 7x5](https://dreamship.com/products/folded-greeting-cards)
- [Postcard 5x7 / 7x5](https://dreamship.com/products/postcard)
- [Puzzle](https://dreamship.com/products/puzzle)
- [Rounded Canvas Tote Bag](https://dreamship.com/products/rounded-canvas-tote-bag)
- [Stone Coasters Set](https://dreamship.com/products/stone-coasters-set)
- [Spiral Bound Journal](https://dreamship.com/products/spiral-bound-journal)
- [Canvas Tote Bag](https://dreamship.com/products/canvas-tote-bag)
#### Wall Art
- [Photo Tile](https://dreamship.com/products/photo-tile)
- [Standard Poster](https://dreamship.com/products/standard-poster)
#### **EU Fulfillment**
- [Wine Glass (EU, UK)](https://dreamship.com/products/wine-glass-eu-uk)
- [16oz Pint Beer Glass (EU, UK)](https://dreamship.com/products/pint-beer-glass-eu-uk)
- [16oz Glass Can with Bamboo Lid & Straw (EU, UK)](https://dreamship.com/products/glass-can-bamboo-lid-straw-eu-uk)
### **Requirements when using the service:**
- Merchant must buy shipping labels with correct ship-from zip code and package dimension
- Ship-from zip code:**[Dreamship Catalog: ship from zip code](https://docs.google.com/spreadsheets/d/1EExlRLwemZEaTAYr_c80q-OD9oG2OtgaOab6uyFKyaU/edit?usp=sharing)**
- Package dimension: **[Dreamship Catalog: Shipping Weights & Dimensions](https://docs.google.com/spreadsheets/d/1I-VvfvC-zj_mpQ52uj7LN3_hKRI1JNIg6K7qlY1lEuI/edit?usp=sharing)**
- Shipping label should be sent in PDF format
**Note:** The label file must be scaled to fill the entire A4 page. This helps prevent the label from being printed too small, which may cause the carrier to be unable to scan the information properly.
- One label per item type
- If two items are added to an order such as a White Mug and an Accent Mug, each item needs its shipping label.
- If two whites mugs are added to an order, one shipping label with the dimensions using two mugs is to be used.
- Use the denominated carrier for each item. You can see this in the catalog page
### **How to request this service for your order?**
#### Order created manually on Dreamship app
**Step 1:** On Dreamship dashboard page, click on Orders \>\> All OrdersĀ
**Step 2:** Click on "Create Order" in the top right corner.
**Step 3:** A new order ID and order interface will be generated.
**Step 4:** Add an existing product or create a new product, following steps detailed [**HERE**](https://help.dreamship.com/new-feature-app-order-create-orders-on-dreamship-app?hsLang=en)
**Step 5:** Upload the shipping label and choose shipping carrier
**Step 6**: Input address and choose ā**prepaid**ā as shipping method
**Step 7:** (optional) Edit Reference ID in the "Source" section.
**Step 8:** Submit Order (top right corner).
#### **Order submitted via API from your backend store or marketplaces**
Input **shipping\_label\_carrier** and **shipping\_label\_url** and set shipping method as **Prepaid** for each order with prepaid label
The order will be rejected if the **shipping\_label\_carrier** is set for an item that does not have the prepaid shipping label service available.
More details[**HERE**](https://docs.dreamship.com/reference/createorder)
#### **Order submitted via CSV import**
Set **shipping\_label\_carrier** and **shipping\_label\_url** for each line item requested for this service and that has the prepaid label service available. The shipping method of these orders should be set as **prepaid**
The order will be rejected if these fields are set for an item that does not have the service available.
#### Order submitted via orderdesk
Orderdesk users will need add some fields in the order meta data to send orders with prepaid shipping label. Details here: https://help.orderdesk.com/article/671-dreamship-integration
### **How much does this service cost?**
The cost for prepaid shipping label service is **$0.75 per line item**
### NOTICES about what not to do:
What not to do:Ā
- Using wrong dimensions: lower weight or lower package dimensions
- Using the wrong carrier
- Using the same label for an order with two different items
This can result in:
- Order stuck in pre-transit, never picked up by the carrier, or never en route
- Additional cost to pay at reception by the end customer to retrieve the package
- Only one item shipped from a multi-item order
**Dreamship is not responsible for any delivery issues happening with the Prepaid shipping method and will not contact carriers to resolve the issue. Dreamship will not refund product costs in the event of a delivery issue.**
**In case there is a quality issue, we will refund for the wrong/damaged item. We cannot issue a replacement because the same prepaid label will be used for the reprint order and one label will not be scanned twice.**Ā
- [FAQs](https://help.dreamship.com/faqs?hsLang=en)
- [Creating Orders](https://help.dreamship.com/creating-orders?hsLang=en)
- [Managing Orders](https://help.dreamship.com/managing-orders?hsLang=en)
- [Creating Products](https://help.dreamship.com/creating-products?hsLang=en)
- [Design Tips](https://help.dreamship.com/design-tips?hsLang=en)
- [Default HubSpot Blog](https://6595369.hs-sites-na2.com/)
[.svg "Dreamship")](http://dreamship.com)
[mailto:email@email.com](mailto:email@email.com)
Copyright Ā© 2026, Dreamship